We at (Ooo!!) store always strive to provide the best shopping experience for our customers.
If you are not satisfied with the product you received for any reason, we are committed to a completely free return process according to the following conditions:
Return period:
1- You can request a return of the product within [7] days of receiving the order.
Product condition:
1. The product must be in its original condition and unused, with all tags and labels attached.
2. The clothes must be unused, unwashed, and undamaged.
3. We reserve the right to refuse any replacement or return request if the mentioned conditions are violated.
Non-returnable categories:
1. Underwear, socks, or any other products related to personal hygiene, **non-returnable** for health reasons.
2. Products purchased under clearance offers or at discounted prices are not returnable unless there is a manufacturing defect.
Shipping costs:
We strive to provide a smooth and comfortable shopping experience for our customers. Therefore, we provide you with a completely free return policy at no cost, all you have to do is contact us to return the product.
Refund:
1. The amount paid will be refunded after examining the product and verifying its condition.
2. We will return the refunded amount within 48 hours of receiving and examining the goods and it may take from 5 to 7 working days, depending on the time it takes for the transactions of the banks we deal with, you can also choose to receive the refunded amount within 24 hours as a purchase voucher on the site.
3. Cash on delivery amounts are not refunded, but the amount is refunded via a purchase voucher on the site for the original amount paid.
Replacement:
We do not provide a replacement service, but you can return your products and create a new order.
How to submit a return or exchange request:
In order to serve you better, you can request a return of the product in several ways –
1- Fill out the return request form via the link [
